Reference

plaza88 Privacy Policy for Your Account

plaza88 Privacy Policy gives you a clear view of how we collect, use and protect account details while you move from phone verification to the lobby.

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plaza88 plaza88 Privacy Policy for Your Account
PRIVACY HELP DESK

Where To Ask About plaza88 Privacy

A direct question is easier to resolve when it includes the account step or wallet event involved.

Policy questions Ask through the account contact route when you need clarification about the Privacy Policy…
Wallet records If a DANA, OVO, GoPay or QRIS status needs checking, include the transaction reference…
Account access For a phone, device or login concern, tell us which account step stalled and…
DATA CONTROL POINTS

What Our Privacy Process Covers

We keep the Privacy Policy practical by linking each data action to a visible account event.

Data we collect

We collect account details you enter, phone-verification results, device and browser signals, plus payment references from DANA, OVO, GoPay, QRIS…

Why we use it

We use these details to open and secure your account, connect a wallet status to the right request, investigate access…

Cookies and devices

Cookies and device signals help keep an active session connected to the correct account.

Account security

Phone verification and sign-in checks help us distinguish your account from an unfamiliar device.

Retention approach

We retain account, access and transaction references only for the period needed for service records, security checks, dispute handling and…

Change requests

You can ask us to correct, access or delete eligible details through the account contact route.

Privacy Policy Questions for Indonesia

These answers focus on the questions you may search before opening an account or sending a wallet request. They explain the plaza88 Privacy Policy in relation to phone checks, mobile access, payment references and data changes, while keeping eligibility tied to local requirements.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number for account access and verification checks. It helps connect the correct person to an account request and helps support investigate a login issue without exposing details publicly.

Yes. The policy covers wallet identifiers, transaction references and status messages linked to DANA or QRIS. We use those records to match a payment event with the correct account request.

We may record device and browser signals that help maintain a secure session and identify unusual access. Your browser cookie settings can affect how long the account remains connected.

You can contact us through the account privacy route to request access or correction of eligible details. Name the exact record, such as a phone check or wallet reference, for a clearer response.

We keep records for the period needed for account operation, security checks, payment questions, disputes and applicable legal duties. The relevant period can depend on local law and the record type.

Use the contact route shown inside your account and follow the listed support hours. For a faster check, include your account identifier and describe whether your question concerns access, cookies or payment data.